Frequently Asked Questions
Q: Should I read these frequently asked questions?
A: Yes. We get asked these questions a lot. So please review, the information on this page will be helpful in making your reservation.
q: Do you offer rentals?
A: No. We do not offer kayak or stand up paddle board rentals. We do provide kayaks and stand up paddle boards to guests participating in one of our guided tours, but do not rent out gear by the hour.
Q: What is your cancellation policy when there is inclement weather?
A: At Detroit River Sports we paddle rain or shine! However, the safety of our guests is a top priority. We will never run a tour if conditions are dangerous, such as in high winds or if the weather forecast is predicting thunder and lightning. If we have to cancel a tour due to inclement weather, you will be given the option to reschedule for another date or receive a full refund. We will notify you the day of your scheduled outing if we need to cancel due to weather.
q: What happens if i need to cancel my reservation or reschedule for another date?
A: Paddle to Table: We require 10 days notice to reschedule your reservation. No refunds within two weeks of the event.
A: All Other Tours: We need 7 days advance notice in order to be able to process a refund for you. If you would like to reschedule for another date, we require 48 hours advance notice and you must receive confirmation from one of our staff that your reservation has been switched.
q: I think I made a reservation but never received a confirmation email, now what?
A: Your reservation is only complete after you have paid online with a credit card. Immediately after paying you should receive a confirmation number via email. The first form you fill out when making your reservation just adds the tour to your virtual shopping cart. To pay for your reservation you need to click on the shopping cart and complete the necessary steps. If you did pay online, please check your junk and spam folders. If you don't see an email from Detroit River Sports, please contact us at email@example.com
q: What time should I arrive for my tour?
A: Please click here to see what time to arrive for our tours.
Q: What should I wear kayaking or SUPing?
A: We suggest wearing weather appropriate clothing that you don't mind getting wet. You are welcome to wear footwear of your choice or go barefoot. We recommend bringing a change of clothes in case you get wet while you are paddling. Most of our guides wear athletic shorts or board shorts, a t-shirt or bathing suit top, and paddle barefoot. It is always a good idea to plan on getting wet.
Q: It is my first time kayaking, are your tours beginner friendly?
q: Is there a place to change clothes?
A: Yes, we have two restrooms on site that you can use for changing.
q: do you sell food or water at Detroit river sports?
A: No, we do not sell food or bottled water at DRS. We recommend bringing a reusable bottle with you from home. Beginning in Summer 2018 our partners at Coriander Kitchen & Farm will be offering food from their food trailer located at the marina on Saturdays and Sundays.
q: can i bring my own kayak or sup out on a tour with you?
A: Absolutely! We offer a $15 discount to participants who bring their own gear, just make your reservation using the "BYOK" (bring your own kayak) option! We recommend only using boats that are at least 12 feet long and have two bulkheads.
q: How old/young do you have to be to kayak or SUP?
A: We welcome paddlers of all ages on our tours. We do require that anyone under the age of 12 be accompanied by an adult in a tandem kayak.
Q: is it safe to bring my cell phone and/or car keys on the water?
A: We don't recommend bringing anything on the water that you are not comfortable getting wet. We are able to store keys in our building while we are out on the tour.
Q: I have my own Kayak, Can I launch from your location?
A: Yes, you can launch from our location at any time. If we are launching a tour or getting renters in or out of the water, please wait until we are finished before using the dock.